Top 5 Fridays! 5 Things Your Patients Want to Know | Modern Manual Therapy Blog - Manual Therapy, Videos, Neurodynamics, Podcasts, Research Reviews

Top 5 Fridays! 5 Things Your Patients Want to Know

Want to connect with your patients? You should! Physical Therapy and patient education is a 2 way interaction, not a lecture! Sit back and listen to your patients, try not to interrupt after 11 seconds while you're at it!
Think about these 5 questions
  • What is wrong with me?
  • How long will it take?
  • What can I (the patient) do about it?
  • What can you (the healthcare provider) do for me?
  • How much will it cost?
Can you answer all of these questions, in an empathetic, educational, and empowering way? Remember, it's likely the longer a patient has had their pain or condition, the more providers they have seen. They've already heard variations of answers to these 5 important questions.

Important things to consider
  • de-emphasize "what is wrong" from a pathoanatomical standpoint and focus on an active solution
    • I like to ask, "Do you have a problem with your daily activities?"
    • Your response to the invariable, "Yes," should be, "Active problems require active solutions."
    • in other words, passive care to
      • put things back into place
      • re-align
      • obliterate trigger points
    • are all temporary!
  • the length of care is of relative importance if the patient's understanding of their role in their recovery is made
  • cost is relative to value, are you getting rapid results, is the initial cost (Cash Based Practice) higher than a copay?
    • what are the differences in the experience you provide versus the other clinicians the patient has seen?
    • remember, things like being evidenced based, and pain science, mean nothing to most patients - how do you apply what you learn from EBP and patient education?
How do you normally answer these 5 important questions? Chime in the comments section on the blog, instagram, and facebook!

Want an approach that enhances your existing evaluation and treatment? No commercial model gives you THE answer. You need an approach that blends the modern with the old school. Live cases, webinars, lectures, Q&A, hundreds of techniques and more! Check out Modern Manual Therapy!

Keeping it Eclectic...

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